Who we are
Eddie The Mobile Mechanic (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
We may collect personal information including:
Full name
Phone number
Email address
Residential or service address
Vehicle make, model, registration number, and service history
Payment and invoicing information
Any information you provide when contacting us by phone, email, website, social media, or online forms
How We Use Your Information
We collect and use your information to:
Provide mobile mechanic services
Book and manage appointments
Communicate regarding repairs, quotations, and services
Process payments and issue invoices
Provide customer support
Improve our services
Meet legal and regulatory obligations
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with:
Parts suppliers and service providers where necessary to complete repairs
Payment processing providers
Government authorities where required by law
Professional advisers such as accountants or legal representatives
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Website and Cookies
If you visit our website, we may collect non-personal information such as browser type, pages visited, and website usage statistics through cookies and analytics tools.
You may disable cookies through your browser settings; however, some website features may not function properly.
Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or out of date.
Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on our website and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Eddie The Mobile Mechanic
Phone: 0490 093 242
Email: info@eddiethemobilemechanic.com.au
Service Area: Melbourne Northern Suburbs and Surrounding Areas
Last Updated: June 2026